Reference

How Our Terms Protect Your Account

bosku11 operates under terms designed to keep your account secure and your access clear — covering how we handle your data, what rules apply to wallet transactions via DANA, OVO, and GoPay, and where our service is available under local law.

Account TermsDANA, OVO, GoPay Wallet RulesData HandlingEligibility by RegionPolicy Contact

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What Our Legal Terms Actually Cover

bosku11 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Our terms of use set out the conditions under which you can access bosku11, create an account, and move funds through supported e-wallets. When you connect a DANA, OVO, or GoPay wallet to your account, you agree that transactions are processed according to the rules stated

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at the time of deposit or withdrawal — no silent changes. We store only the account and wallet data needed to verify your identity and process your transactions; we do not share this data with third parties for marketing. Access to our platform is only available
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where local law in Indonesia permits it, and we do not extend service to regions where it is restricted. If you are in Bekasi or anywhere else across Indonesia, the same terms apply consistently to every account. Any changes to these terms are published on this
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page before they take effect, and we notify you via your registered contact. Continued use of your account after a published update means you accept the revised terms. For questions about specific clauses — particularly around wallet linking, account suspension, or data retention — our support
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team is the right contact.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ACCOUNT SECURITY STANDARDS

How We Handle Data and Account Access

Your account data stays within the scope of what is needed to run the service. We do not sell personal data, and we do not use wallet information beyond transaction processing and identity verification. Here is how we approach each key area.

Data Retention

We keep your account and transaction data for as long as your account is active, plus any period required by applicable regulations. You can request a copy or deletion via email support.

Cookie Use

Cookies on bosku11 are used for session management and account continuity across mobile and desktop — not for third-party ad targeting. You can adjust cookie settings in your browser.

Wallet Verification

When you link DANA, OVO, or GoPay, we verify the wallet matches your registered account name. This step protects you from unauthorised withdrawals and keeps your funds traceable.

Policy Change Notice

Any update to our terms is posted on this page at least several days before it takes effect. We also send a notification to your registered contact so you are never caught off guard.

LEGAL CONTACT PATHS

Reach Us About a Policy Question

If something in our terms is unclear — whether it is about how your GoPay wallet is linked, what data we retain, or how to request account closure — our support team can walk you through it. We handle legal and account queries through three contact paths, all accessible from your mobile account screen.

Live Chat Open live chat directly from your account dashboard. Available for account, wallet, and policy questions — no need to email first for urgent matters.

Email Support Send a written request to our support address for formal policy matters, data deletion requests, or disputes involving your DANA or OVO wallet history.

Help Centre Our help centre carries the current version of all policy documents. Check it first for wallet rules, account terms, and regional eligibility conditions.

Common Legal Questions From Our Account Holders

These are the questions we get most often about our legal terms, account rights, and data practices. If yours is not here, use the live chat or email path listed above.

Access is available where local law in Indonesia permits it. Eligibility depends on your region and local regulations — we do not extend service where it is restricted.

We collect the wallet identifier and account name needed to verify ownership and process transactions. No payment data is shared with third parties for marketing or profiling.

Send a written request to our support email. We will confirm receipt and provide your account data within the period required by applicable rules.

Yes. Submit a deletion request through email support. We will close your account and remove personal data, except records we are required to retain under applicable regulations.

We publish updates on this page before they take effect and send a notification to your registered contact. Continuing to use your account after that date means you accept the changes.

Contact our support team via live chat or email with your transaction reference. We review the wallet record and account history, then confirm the outcome in writing to your registered contact.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoAbout Us InfoTerms & Conditions

How Our Terms Protect Your Account

How We Handle Data and Account Access

Reach Us About a Policy Question

Common Legal Questions From Our Account Holders

01 Where does bosku11 operate and who can open an account?

02 What data do you collect when I link my DANA or OVO wallet?

03 How do I request a copy of my personal data?

04 Can I ask for my account and data to be deleted?

05 How will I know if the legal terms change?

06 What happens if there is a dispute about a GoPay transaction?

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